--- title: From Click to Customer coverImage: https://www.livechat.com/tour/chats--hero_huff715b5b55884afe403ac6f300d757d4_241826_1856x0_resize_q75_h2_catmullrom_3.67a4d4e2301f60ac241dac3fef824ccf731078d93cb323c7d84e75d389670fa1.webp --- Most websites attract visitors but struggle to turn them into paying customers. People browse, they click, they even add to cart - but somewhere along the way, they drop off. The result? Lost sales, without clear answers. **From Click to Customer** is a service that helps you uncover exactly where and why this happens. ### How It Works 1. **Event Tracking Setup** I install PostHog across your website or ecommerce store and track every key action (page views, clicks, forms, cart events, purchases). 2. **Journey Mapping** We’ll see the real paths your visitors take, where they flow, where they drop, and what stops them from buying. 3. **Insights & Dashboards** I turn raw data into simple dashboards and reports, so you always know what’s working, what isn’t, and where to focus. ### What You Get - A clear view of your customer journey - Pinpointed conversion bottlenecks - Actionable insights to increase sales - No more guesswork, just data-backed answers ### Ready to Find Out Why They Don’t Convert? Every business is different. The best way to uncover why your customers aren’t buying is to take a closer look together. If you’d like, we can start with a short call where I’ll: - Learn about your business and your goals - Review your current website setup - Share first impressions on where conversions might be dropping 👉 **[Schedule a Call](#)**